Privacy Policy
Information Collection and Use
We collect your name, email address, phone number, physical address, and any other data submitted via forms or service bookings. Payment information is processed securely by third-party providers; we do not store credit card details. We also collect technical and behavioural information (device, browser, IP address, and site usage) and use cookies to personalise your experience, track site activity, and improve website performance. These details are used for service scheduling, billing, account management, customer support, and marketing updates. You can opt out of promotional emails anytime.
Data Sharing, Security, and Your Rights
Your personal data is not sold or rented. It may be shared with trusted partners for purposes like payment processing or service fulfilment, but only as required to provide our cleaning services. If legally required, we may disclose information to satisfy court orders or protect our company and clients. We employ industry-standard security measures such as SSL encryption and access controls to prevent unauthorised access, misuse, or loss. You can request access, correction, or deletion of your personal information at any time and adjust cookie usage through your browser preferences.
Policy Updates, Children’s Privacy, and Contact
Our services are not directed to children under 16, and we do not knowingly collect their personal information. Any updates to our Privacy Policy will be clearly posted on this page with the updated date. If you have questions about privacy or wish to exercise your rights, please contact us at contact@anniescleaners.com